Frequently Asked Questions
Find answers to common questions about flying with Syrian Air
You can book a flight directly through our website using the booking form on the homepage, by calling our reservation hotline at 011-168 within Syria, or by visiting any Syrian Air ticket office.
Economy Class passengers are allowed 30 kg of checked baggage and one carry-on bag up to 8 kg. Business Class passengers are allowed 40 kg of checked baggage and two carry-on bags. Exact limits may vary by route.
Yes, changes and cancellations are permitted subject to fare rules and applicable fees. Please contact our reservations team as early as possible to make changes to your booking.
A valid passport with at least six months validity from your travel date is required for all international flights. Visa requirements vary by destination. Please check with the embassy of your destination country.
We recommend arriving at least 3 hours before international flights and 2 hours before domestic flights to allow sufficient time for check-in, security screening, and boarding.
Yes, we offer special meals including vegetarian, diabetic, gluten-free, and child meals. Please request at least 48 hours before departure through our customer service or during booking.
Check-in opens 24 hours before departure. You can check in at the airport counter, or through our online check-in service available on our website.
Syrian Air offers a frequent flyer program that allows passengers to earn miles on flights. Miles can be redeemed for flight upgrades, excess baggage, and other services. Contact our customer service for enrollment details.